HTC India — Replaced my phone

rastogisagar12345

Address:

Gurgaon, Haryana, 122001

Hi Team,

I would like to inform you that before few months you have replaced my phone, at the time of purchase I was using HTC desire 816 dual SIM but you people have provided HTC desire 820 and also you people promised me to provide the HTC Desire 816 dual sim after sometime and it was long time ago, really its pathetic now, I am planning to escalate to Telecom Regulatory now.

IMEI Number-[protected]

Kindly replace my phone asap.

Awaiting your response.

Thanks & Regards
Sagar Rastogi
[protected]

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HTC India customer support has been notified about the posted complaint.

Sep 02, 2016

Updated by rastogisagar12345 Still my problem have not been resolved as they are not able to help me out
As per them i will not get my original phone and i can avail only repair facility which will be on chargeable basis
if you people you cant help me then i need to escalate to jago grahak jago, trai and other compliance.

even i will sent a letter to pm modiji also i will meet government officials for the same.