| Address: | New Delhi, Delhi, 110043 |
With due respect, i have to state that i purchased htc desire 728 dual sim, imie code - [protected] on 1st oct 2016 (Bill attached). Since day it have heat up problem even after five minute of call it heats up and hang up. Few months back, i visited the service centre hcl at tilak nagar, najafgarh road. They said problem is solved but i found that hang problem was solved but heat up problem was there. Now my phone has three basic problems
Device heat up
Switch off randomly
Battery lasts for only few hours
I visited the service centre hcl at tilak nagar najafgarh road on 10th july 2017 and registered my complained job sheet no. - w[protected] and ticket no. [protected]. (Copy attached)
They took my device my device and promised to give me back by 15th july 2017. I visited there many times but they said they don’t have the parts. There is the problem in mother board. I am without my phone from past 10 days and they didn't even provide me any alternative device. Because of so many problems in my device that i am facing and all the harassments i am going through visiting service centre after 4 hour waiting.. They will just say your phone is not repaired yet.. You can understand how handicap one can become without phone now a days. Its my request please resolve the issue at the earliest. Please replace my phone as it again again giving problem. I hope you understand my frustration level and resolve the issue at the earliest. I ll be highly obliged to u.. Please inform me too.
Yours faithfully
Mohit kaushal
[protected]/ [protected]
B 75 arjun park
Najafgarh nd_ 110043 Was this information helpful? | 
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