| Address: | Ludhiana, Punjab, 141008 |
I bought a htc handset in 10 months before. It got damaged after 2 months and its screen was broken but it was running well. Last month I was talking with my friend on phone and suddenly my friend said that he is unable to hear my voice. So i went to service centre of htc at Ansal plaza, ludhiana.
He said we will repair it and no charges should be taken because phone is in warranty (the phone screen was broken that time). It was friday so I said ill handover it to you on monday. After 2-3 weeks means today I went there again. They said its lunch time so kindly come again after 2pm. I said okay. And when my friend visited them at 5:00pm. And tell about the problem.
He said mam your phone is damaged so you have to pay repair charges. But if you replace your damage screen (by taking new screen) then we will repair your phone mic in free.
I mean whats this ? While selling you are telling us great service and many others things. When the time comes you are behaving like lions and we are cows.
I guess that's why your sales are dropping day by day.
kindly do something if you can .
Thanks.
Chirag Mehra
Mob: [protected] Was this information helpful? | 
Post your Comment