Address: | 160062 | Website: | www.htc.com/in |
Dear Team HTC,
I kamal Arora has purchased a mobile as on dated20/06/2016 from bobby electronics sco 106, sector 35-c chandigarh. This is the first time in my life that after purchasing the mobile I feels that I have done blunder mistake to opt a brand like HTC. The worst quality as well as the services. After the couple of days i have purchased a mobile i found that the camera is defected i approached the bobby electronics and told them about my problem instead of solving the problem they told me if you return the mobile we will deduct 35oo Inr.
But after few days software of mobile got damaged and again i approached Bobby electronics to get it replaces as i think it was just 15 days.
They got it repaired from HTC center and as per the good faith of Bobby electronics i stated to use my mobile after getting it repaired but again on dated 01/08/2016 my mobile instantly got switch-off but after few minutes it automatically restart and found the software is damaged but after restarting it i found that it was working properly.
There are lot many more problems in handset as while charging mobile got such heat up that gives an intuition that it is about to blast. While attending the calls it also heats like anything that I have to disconnect the call in the between. Network issue is too high most of the times I used to search networks.
I request the HTC team that it was my hard earned money and i have trusted HTC brand first time in my life but found a bad experience from the company.
You are requested to kindly get me the replacement of the handset or return my hard earn money back as i personally feel this was just wastage of my money and just because of this i have to suffer a lot in my daily work. Was this information helpful? |
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