HTC — Malfunction product received after service.

Address:	122001
Website:	www.htc.in

As mentioned in earlier complaint registered with id 1284864, issue was not properly resolved even though with so many interaction with customer service people and escalation team, device with imei: [protected] and ticket no: [protected] which i received from receiving point was not in proper condition consisting of many scratches on body and panel, same old over heating issue that too near ear piece while calling, and blurry image quality from rear camera, notification bars with different colour code, might they assembled mother board of blue colour model. So submitted device again at receiving point after a call with customer service people.
Even after so many interaction with customer service people din't got any proper resolution rather a good conditioned well organised workmanship serviced device, they are playing fools literally, my impression on htc has diminished as i don't have any alternatives for this piece of misery and frustrated with improper service provided and extended warranty.
I have been going through mental pressure for last 1 month customer service is so pathetic as they need to contact higher authorities and back end team for each and every confirmation. I would ask you to switch with some other model worth i paid earlier, as of i hardly used that device not more than 150 to 200 days, so replace with one series model like htc m8 eye or with htc a9.
I hope you agree with my concern, i trust that you will deal with this issue in top urgent fashion. I also trust that you will take necessary precautions to prevent such incidents in future