HTC — Misbehave and misleading in HTC service centre Nagpur

Address:	Nagpur, Maharashtra, 440004
Website:	www.htc.com

IMEI No.[protected], date of purchase:-19/10/2014.model No.:-HTC DESIRE 816 G.I My phone got infected by some virus.i went to htc service centre for its repair.He first misbehaved badly and then due to support of other customers somehow he listed to my complaint.And then said we will not consider your warrenty as there is some scratches in you phone and said there is lot of pressure in your phone so mother bord needs to be changed.Do htc think the users are illiterate or what?talking louad or misbehaving with a customer is trend of HTC service centre NAGPUR. Worst ever phone.