| Address: | New Delhi, Delhi, 474012 | | Website: | www.htc.com/in |
I purchased the htc 626g+ mobile mobile and after some time i faced a problem regarding the battery, for which i submitted my phone to the collection centre of the gwalior named as chanakya technologies f-38 jayendra ganj gwalior (In the period of repairing they didn't even give me a standby phone) after a period of 1 months i got my phone back it was working properly but after 3 months there was a problem regarding the camera for which i contacted to the collection centre of the htc which is located in jyendraganj then besides they said that the screws of back panel are not there so they cannot accept your phone because it is opened outside and now your phone is not come under the purview warranty and now it is out of warranty. I said that period of 1 year there is a free of cost company warranty so why would i go outside to local vendors to repair my phone when i can get my phone repaired back free of cost, it's their fault that they didn't bolted the screws last time, and i didn't opened the back cover because sim and memory card slots are outside and for sim cards and memory card there is no need to open the back cover. Then they said that they cannot help anymore and even the customers care centre also said the same such apathetic reply, customer care center said that the mechanic don't do their job under camera surveillance so they can not check whether they put the screws or not but it's your fault to check the screws o[censored]nder cover, even they don't want to check my phone that it is opened outside or not. Was this information helpful? | 
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