HTC — Mobile phone (htc one e8)

Address:

Chennai, Tamil Nadu, 600095

Hi, my name is vivin, i had given my phone for service on 10/09/2015 tvs electronics chennai. my issue with the phone was screen abnormality and screen, camera clearly very bad, they said they have to replace the led screen.they had given a commitment date on 25/09/2015. but still now i dont has a positive reply from service center. every day i have to call the customer care they say the case is with rhe ers team and they will call back within 24hrs. for three weeks i had been calling them. i am totally fed up, pls request if service is not possible request to issue a new phone. all my work is getting delayed. pls understand the customer my ticket no: 15INA[protected]. pls do the needful as soon as possible