[Resolved]  HTC — Mobile repair/service

Address:Bharuch, Gujarat

I bought a htc device on January 2014.IMEI NO:[protected].It had some charging issues for which i gave it for repair.Now service center is claiming a huge amount for repair of the same which is under warranty for 6 months more.They say they have found out some damage on my cell which was not present when i submitted to them and is clearly mentioned in the job sheet.It has been 20 days since i am contacting them for my Device but every time they ask me to call in 24 hours or 48 hours.Please help me get back my device as i am facing a lot of problems without my device. I have bought this device for 40000, and they have kept it for more than 20 days and will take more time. I am loosing out on my warranty as well as i don't have any other spare cell phone to use.whenever I call them they put me on hold for 5-10 minutes and after that they just say call us after 24 hours or so.I have wasted a lot of time on my grievances.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
HTC India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information