I bought a htc device on January 2014.IMEI NO:[protected].It had some charging issues for which i gave it for repair.Now service center is claiming a huge amount for repair of the same which is under warranty for 6 months more.They say they have found out some damage on my cell which was not present when i submitted to them and is clearly mentioned in the job sheet.It has been 20 days since i am contacting them for my Device but every time they ask me to call in 24 hours or 48 hours.Please help me get back my device as i am facing a lot of problems without my device.
I have bought this device for 40000, and they have kept it for more than 20 days and will take more time. I am loosing out on my warranty as well as i don't have any other spare cell phone to use.whenever I call them they put me on hold for 5-10 minutes and after that they just say call us after 24 hours or so.I have wasted a lot of time on my grievances.
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Aug 14, 2020
Complaint marked as Resolved
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