HTC — Mobile service for more than a month

Address:

Bangalore, Karnataka, 560043

Hello Team,

I am having a bad time with HTC service. I had submitted my mobile to service center for repair on 6th of January and I still do not have the mobile. I was promised first to be given on 8th of Jan, which then was told 28th of Jan. I have contacted the customer care on the same and their status says repair in progress.

I am not sure of what is the condition of my mobile since one month. I do not have any documents as i can get the bill only once it is repaired. I have called the customer care for about 5 times and every time they promised a call back withing 24 or 48 hours. But have never received one.Kindly raise a complaint against HTC for their bad service. The service center where I have submitted my mobile is TVS Electronics. These guys keep their phone busy so that no one contacts them. If needed proof you can call HTC and ask for the call records with me.