HTC — Mobile under repair- Token no:- 151NA[protected]

Address:

Mumbai City, Maharashtra

My htc phone 820 Token no:- 151NA[protected] HTC Mobile Serial no :- HT4ATYC04610 is in repair for almost more than 15 days and I am dissatisfied with the time it is still taking to repair considering its 8 months old .Under warranty . Either you should replace the phone or provide me with an equivalent phone till its getting repaired.Suddenly one day the screen has stopped responding & complete blackout .17/8/2015 i have submitted the phone to magnet 2 mobile .I have called customer care & the date was fixed 3 rd sep 2015 to dispatch but now they say the parts are not arrived so it will not be confirmed till 5/9/2015 & next week there will be a chance of dispatch . Request you to replace by new one as earliest ..I have no alternate phone available .Iam disatisfied customer .