HTC — more than 2 months delay in phone repairs

Address:

Ludhiana, Punjab

I had submitted my htc phone for repair of the screen on 16th march 2015. I was told that i would get my phone back in 1 month which is already a long period of time. but then after 1 month they told me that there would be more delay of 20 days and after that 15 more days. after 15 days when i contacted them they said there would be more delay but after my denial they agreed upon giving me a replacement o[censored]pgraded model and further delay of 12 days but after all this they diagreed to provide me that replacement. it has been more than 2 months now and i have not recieved my phone yet.