HTC — My phone is in service center since 2 months

Address:

Khordha, Odisha

Avash panda Ticket no. 15INA[protected] Job no. BBI[protected] i 'm Avash Panda. i've submitted my htc desire 501 dual sim for repair at bhubaneswar collection center on 4th april. now it is 10th june 2015. My phone is in repair process since 1 and half months? it seems they are excepting Narendra modi to repair that. I've purchased my phone before 9 months from now. in between, the phone has been spent 4 months in service center. Because After getting repaired it shows a new problem. But they didn't replace the phone. every time i am calling to costumer care about dispatching date they are giving a new date. when again i am calling on that date a new date is being given. Why they are not provideing a proper date? why they are unable to provide after sales service properly ? if you can't stop selling phones. it seems the director of sales mr.Vijay Balachandran does't know after sales service is a part of sales ? please someonr give him my contact no i am free to give him tution. it doesn't bother to me what the fck they are doing all that matter is the money i have spent on the phone. it's been too late for service. All that i Want to refund my money. when i am calling costumer care every time i have been told that they will all me in 24 hrs. but till now i didn't received a single call.i am forwarding the same mail to your director of sales Vijay Balachandran and Faisal Siddiqui (Ceo) Shri Ajay Sharma Country Head, HTC India