| Address: | Hyderabad, Andhra Pradesh |
I have purchased the HTC one V phone from Croma, Lower parel, Mumbai on 24.11.2012. The unit serial No is SH265TV06027 and IMEI no is: [protected].My phone has connectivity problem. when the signals are weak it gets disconnected and a symble 'X' appears near signal bars and 'no service' messages appears. Even the signals are strong, it never gets on. I have given the set for the same problem for about ten times ( two times within the warranty period) at TVS Electronics LTd, LSY Estates, 1st floor, besides Cheras, Amerpet, Hyderabad. Latest date was on 24.06.2014. The service center told me they will keep the mobile under observation for 15 days. After 15 days, the mobile was returned without correcting the problem. I changed the sim twice to confirm whether the defect lies with SIM (airtel). I am vexed visiting the service center several times. The service center advises me to come if the defect persists and going regulary to them. even the request for replacement within the warranty period should have been honoured. My patience is tested all these days. will someone help me out of the problem? Was this information helpful? | 
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