| Address: | Faridabad, Haryana |
Dear Sir/Mam, i purchased HTC 626G on[protected], and after 2 days phone got damaged then after 10 days given to service center on 9-5-2015 and make call to service center but till today no any reply from service center, whenever i call they pick and say only one sentense "parts is not available in stock company has not made any part of this phone so we can not do anything" its not my fault if parts is not available, its your headache not mine, i purchased phone because of needed of that and use but i bought this and not use this from 2 months my phone is in service center and they are not taking any action on my product if company is not giving then parts so they should also take an action against this but they guys are not doing.even i met with their service centre head Ms.Priyanka she even also was not attending us properly i asked her about the same she just said we can not do anything in this i can just extend the warrenty. I have alredy gave them my 2 months i am facing many problems without phn they guys are not understanding this. if she can not also do anything thing then who is responsible for this they said u can call to customer care centre and coustmer care centre people they said company is not making parts. sir/Mam i dont understand that they guys are working with HTC only if they dont know anything and they cant do anything then what they are doing over there. till today not anyproper response. so plz solve this issue otherwise i can go in court for fire case, i dont want to do this because of if normally it will solved then not need to fire case if you solve this as soon. IMEI-[protected] Model No. desire 626G Puchased date-28-april-2015 Service centre submit date-9-May-2015 Contact:-[protected]
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