HTC — No Parts availabe for over a Month

Address:

Kamrup Metropolitan, Assam

I submitted by HTC Desire 816 on 13/03/2015 and was given the delivery date of 16/03/2015. On calling the Service centre on 16 Mar, i found no was picking up the phone. i called for more than 100 times but still no reply. Then i personally visited the HTC Service Centre on 18 Mar and called the service centre no. Right from there only, the view was seriously disappointing as they were not interested in picking up the phone and it was ringing right in front of them. They told me that the parts are not available and it will take a week to repair. I said ok and leave the place, from that day i visit the office every 7 days and every time i get the same reply, " NO PARTS AVAILABLE ". I have not purchased an antique phone, it's just a year back and the company do not have its parts. I dont know who is making the mistake here, but yes I AM NEVER going to buy an HTC in my entire life. My entire family has an HTC, but from now, NO HTC. A BIG ZERO FOR HTC SERVICE.