HTC — No response for 2 months after giving handset for repair

Address:	Mumbai City, Maharashtra, 400028
Website:	Htcindia.com

Hi team,


I am still awaiting to understand why there has been delay for 2 months? The Phone was given for repair with an understanding that it will be repaired in 2 weeks’ time. ( this has been agreed by HTC on the job sheet that I was given)


Since there was a huge delay, I had to buy a new phone. No communication was provided to me over the last two months. Only after chasing the team the phone has been repaired.


Because there has been delay in the repair and the unprompt service, I have had to bear a huge cost. I will not be able to pay any charges.