HTC — No update on device submitted for repair

Address:

New Delhi, Delhi

S/N-FA48KMZ02001 Please people do not buy any of there products as there after sales services are horrible, pathetic etc.I have deposited my phone on 11th June 2015 instead of giving me my device back they have been telling that they still do not have any status. I have been calling the Kamla Nagar Service centre they do not have any answer. I have called there customer service atleast 8-10 times, they are also giving me a run around. I have spoken to Mohammed, Hanzla, Simran, Nafisa or Nazia, Prashant and some other people and all of them have given me a different answer. This is the last time I am writing to you guys if I will not get my device by the coming saturday I am going to take this to consumer court . I have been harassed by HTC from last 3 weeks and buying a HTC mobile was biggest mistake of my life.