HTC — Not proper information given by the service center

Address:Mathura, Uttar Pradesh

Ticket no. 15INA[protected] Earlier also I have complained for not taking any action for the quotation and that was accepted automatically without sending mail to me. Right now no exect date was given by the service center and every 3 days when I call them they told me to wait for the next week.i am completely fed up with the working. Only the touch has to change and for that no exect date was given by service center/complaint cell. When I submitted the phone for repair at that time the person at service center assuring that not to worry for the phone it will be repair with in a week including the quotation acceptance also but after a week he was saying may be the part is not available so you have to wait for the next week. From 29 April today 21 May is about to pass but i don't have any inform or the last date when I get my phone. Please take this complaint seriously bcos my work is suffering without phone.. That's my humble request to you to repair may phone as soon as possible.
Was this information helpful?
No (0)
Yes (0)
HTC India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information