HTC — not received my phone since 1 month

Htc one mini imei [protected] Job nos BOM[protected] Submission date 28/06/14 I have received my phone in damaged conditions. It was sent back to service centre for rerepair purpose. I have not received my phone yet. Also the executive are not able to say the receiving date. I'm really fed up of the service. My business is really suffering a lot due to your improper service provided. As my business was suffering I was forced to buy a new smart phone . If I don't receive any status progress i am willing to approach the consumer court forumn . You all have exceeded the limits of my patience . I want the reply in the quickest.