HTC — Not returning my mobile 1 month ago

Address:

Azamgarh, Uttar Pradesh

By mistake the screen og\f my mobile was damaged i was send to lucnow service centre and the elploye said it will return in 10 to20 days and now it is goiung to have 1 months and the company is always telling wait for 2 days 3 days like this only. i want you take action as soon as possible. the ticket no is 15ina[protected]