HTC — Not returning the phone even after calling to customer care no of times its more than 1 months & above

Address:

Mumbai City, Maharashtra

I had submitted htc one x to the service centre on 4th july 15, for the phone had gone dead & since htc phone part r not available in open mkt i decided to give it to company so i get the original part. the estimate given was between 1200 to 1500 by a local service centre . to my shock the company has given me estimate of 16500/ much more than the price of a new phone, this itself gives a very bad & negative impact of the company.i rejected the praposal & asked them through mail & call to return my phone. but their is no action taken . i didnt accepted such a behavior from the company. this cannot be tolerated & i do expect a quick action to be taken in the matter .