HTC — Over a month phone servicing

Address:

Faridabad, Haryana, 121003

Anita samuel
Fone [protected]
Imei no[protected]
Fone submited on Sep 14 2015 in tvs centre ansal plaza new Delhi
My HTC 816 fone is under warranty deposited for repair in tvs centre ansal plaza new Delhi.they serviced n returned d fone where they spoiled d slot 1 .gav my fone 2 ND time on Sep 14 2015 n til date I am just getting diff feedbacks dt it is stil under repair parts unavailable.its been over a month they give no standby fone no proper updates m no way of talking yo the customer.I asked for a new fone they say not poss
Wht do I do now with such hopeless pathetic service frm htc.never ever wilbo buy or recommnd a htc fone.i want to file a case in the consumer court as well for the harrasment they v caused.do they require more than a month to get a fone repaired under warranty.disgusting !!