HTC — Pathetic Problems with HTC Desire 816 dual sim phone

Address:

Bangalore, Karnataka

Addressed, I’m writing this email to you with a very sad note. I have been using HTC phones for over 8 years now and this is the very first time I have faced several issues with my phone while the phone is still new and the warranty period hasn’t expired yet. Please find below the details of the phone; Phone Name : HTC Desire 816 dual sim IMEI 1 : [protected] IMEI 2 : [protected] Device Serial Number : FA474MZ00407 MEID : A10000037CF6D48 Problems • Power button doesn’t work (is always stuck) • Hangs multiple times in a day • Camera clarity gone bad to worse • Have to do phone booting and reset every biweekly basis My previous complaint number in the same regards is 15INA[protected]. Even after getting the phone serviced from the HTC Service centre near Basavanagudi Bangalore, the new phone continues to show the same issues since the day I bought it. I haven’t found any solution to this problem even after talking to your helpdesk multiple times. I’m very disappointed with this device and it has changed my thoughts about HTC Phones. I humbly request you to arrange for a NOC letter through which I can go for a different HTC Phone. Hoping for a speedy response. Thank You, Ajayraj Kalal Analyst, Healthcare & Life Sciences, Technavio Ajayraj.[protected]@gmail.com [protected]@technavio.com [protected]