HTC — Pathetic quality of phone and Service centres
F
FuriousGuy
from Gurgaon, Haryana
Address:
New Delhi, Delhi
I bought a desire 816g on 15 Jan 2015, IMEI-[protected] & it started giving me problem from day one o[censored]se. Problems encountered by me are1. Phone gets hanged every now and then & especially in the middle of a conversation.2. Battery drains tremendously within minutes after charging.3. Hands free has stopped working.4. Data cable provided with the package has stopped working.I submitted this set to Kamlanagar, new Delhi service centre on 9/3/15. Tkt no. Q3S[protected], with the above mentioned complaints.They assured me that phone's motherboard would be replaced but now they are refusing to do so & over this the people at this service center are an epitome of indifference and apathy. Now I don't want my phone to be repaired kindly replace it with a new one.I have been a loyal user of brand HTC(Desire S & P3300) since long time, but this phone has disappointed me to the core and has pushed me to look for alternate brands.Please reply with some concrete redressal for my problem.
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