HTC — Phone is dead after system update

bhajan lal joshi

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

Hi, Ibought HTC 620 G mobile before 40 Days and yesterday i received a message regarding system update, so i updated my mobile phone but after update I notice that phone is getting very hot from back side after few hours it stop charging battery and after fining battery power phone turned off. I tried many time with a hope that it will start again but failed. When i visit customer care in Gurgaon in Devi Palace in front of Raj Cinema they checked my phone and said we will send it to Banglore and you have to wait for twenty or more days, because your phone is DEAD. I think all this problem is occurred just because of lower quality system update. Now I am not ready to wait for 20 Days. I want my phone within two days.

Was this information helpful?

No (0)

Yes (0)

HTC India customer support has been notified about the posted complaint.

Sep 03, 2015

Updated by bhajan lal joshi Hi,
Ibought HTC Desire 620 G mobile before 40 Days and yesterday i received a message regarding system update, so i updated my mobile phone but after update I notice that phone is getting very hot from back side after few hours it stop charging battery and after fining battery power phone turned off. I tried many time with a hope that it will start again but failed.
When i visit customer care in Gurgaon in Devi Palace in front of Raj Cinema they checked my phone and said we will send it to Banglore and you have to wait for twenty or more days, because your phone is DEAD. I think all this problem is occurred just because of lower quality system update.

Now I am not ready to wait for 20 Days.

I want my phone within two days.