[Resolved]  HTC — Poor quality of repair services

Address:

Kanpur, Uttar Pradesh

I have purchased subjected HTC handset on 16/08/2012 from one of the esteemed retailers in Kanpur (U.P) . Bill copy attache.on 11/3/14, handset was facing problem of display malfunctioning.For same problem handset was repaired under warranty in Apr'2013. Again for the same problem and handset was repaired from your authorized service centre in kanpur ( Redington) on 9th Dec'2013 (job no:- knu[protected]. Bill copy attache. Post service repair 3 months warranty was provided and as soon as warranty expired (9/3/14) same problem AGAIN.When we approached current authorized service centre (Superphone point, balaji complex, the mall, Kanpur)they confirmed that they have nothing to do with this problem occurred earlier and previous repair at redington. they took copy of bill and service receipt and confirmed to revert back. The service reciept had a date 12/12/13(Containing 3 months warranty)but the current service center confirmed that the job was closed on 09/12/13 at Delhi, thus your warranty period is over and you have to pay for the same problem repaired three months before... what a poor quality of repair same problem for the third time in a year.Request your support if you can get faulty handset replaced/repaired at earliest as. Looking forward for your support.Feel free to revert on the same or get in touch at [protected], [protected] at earliest.