[Resolved]  HTC — Poor Response from HTC service Centre

Address:

Gurgaon, Haryana

I am using HTC Desire 601, i was getting the hanging and heating issue with my device. I have submitted it to HTC service Centre Gurgaon, Haryana (Universal Telecom & Traders) on 6th of September 2014, Job Id is 14INA[protected]. On 2nd of October i got the quotation from HTC that your device is physically damaged and screen is broken. I have rejected the quote and called service centre, They asked me to send the receipt. I have send this on 3rd October2014. Till that date... i am continuously making follow up with HTC and every time i got the same answer that we have not received approval from our team to get it repair in warranty. I am really fade up with HTC service. It has been 41 days since i have submit my device to HTC. Can anybody help me to get my device repaired. I have saved all the chat history which i have done with HTC representative.