HTC — Poor Service support

Address:

Kanpur, Uttar Pradesh

Dear Sir, My name is Satya.I have purchase htc816G . There was a problem in camera and simslot. I gave my Mobile to service centre on 20/02/2015.after submitting when i am not got any msg from htc support regarding my phone when i contact to htc support Date 19/3/2015 they told me that they not able to track my my phone and need 48 hours more for this again i call to service support date 21/03/2015 they told me after taking me a long hold around 30 min. that my device is on hold due to parts are not available need some more time and again they told me that kindly call me on tusday(24/03/2014).when i cal them they again provide me kindly call me After 48 hours. this is very bad service support from htc They told me that its parts is not available in Company itself they are not clear me when parts are avalible . Till date 24/03/2015, I have not received My mobile and they are telling that it will take more days. Its enough, sir. I am not having to much time to call service center again and again . . SO, please look into the matter and clear the matter within 5 days. Or at last I will claim it at Consumer court. Thanks & Regards, Satya