HTC — Regarding complaint of my htc 626 mobile phone.

Address:Gurgaon, Haryana, 208027
Website:[email protected]

Sir,
I, mahesh gupta have purchased htc 626 4g from "mobile wala" govind nagar, kanpur nagar, u. P. On dated 1 oct. 2016. It is to intimate your that black screen of my is now coming out.
Today i approached you htc service center shop no. 27 old taxi bus stand, the mall, kanpur for treatment of said problem but your representative denied to take the phone due to "lifted" said by them and talked me very rubbish they makes me a great disappointment.
My phone is under warranty period an said problem of phone is occurring from few days in normal course. It is purely manufacturing defect cause my phone never dealt with mishandling or wet or in water or not fallen or damaged from anywhere.
Therefore you are requested to ensure proper repair of my phone immediately. So that your repo be maintained.
Sale invoice of the mobile phone is enclosed.

Dated : 13/12/2016. Mahesh gupta
Vaidehi vihar, kanpur
Mobile no:[protected]
Was this information helpful?
No (0)
Yes (0)
HTC India customer support has been notified about the posted complaint.
Dec 13, 2016
Updated by vk@99194425
Same I have sent to compnie's official mail but the dilevery was failed...
I m disappointed...
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information