[Resolved]  HTC — Regarding HTC ONE Handset problem---Job sheet No:BDQ[protected]

Address:

Vadodara, Gujarat

HTC Customer Services MTS India Ground Floor Unit-4 BPTP Park Center NH-8, Sector-13 Gurgaon-Haryana-122001 Respected sir/mam, Subject: National Consumer complaints for JOB sheet number: BDQ[protected]. In relation to above complaint, I am customer of HTC INDIA. I am happy with htc brand mobiles. Moreover, I am glad to share htc is good brand in gadgets segment. As I am using htc brand since 6 yrs. I had purchased HTC ONE ON 7-8-13 from mobilewala shop of Vadodara, Gujarat. But since July my handset was not working properly. Some technical problems in handset. So I had visited company service center on 24-7-14. As per company service center records there is some technical problem in handset.I had received handset on 2-8-14 after repairing from service center. But within 24 hrs same problems start again. As you know every person purchased handset for use but I had purchased handset to put in service center.Again I had put my handset on service center on 5-8-14. But I think every time to consult service centre is very bad thing for customer. Moreover, I feel my handset have some major problems. Since I had invested 40000 rupees on company branded handset. Now company is not providing better service to customer. I think company main focus on only selling of gadegets. I am really worried about my handset. Finally, I am tired of this type of activities and decide complaints against company. Kindly note your National Consumer Complaint number for your official reference. NCP number: 529908 Thanking you. Regards Kritagna [protected]@gmail.com