HTC — Repair center TVSE Gurgaon

Address:

Gurgaon, Haryana

Hi,

I purchased HTC 826 on 3rd July 2015. In an accident I broke my touch screen when I was out of country. After I returned I deposited my phone for repair at HTC Service Center (TVSE Gurgaon, Grand Mall, Gurgaon) on 14th July 2015. I have not received my phone back till date. I have been calling the center for past 3 weeks. Every week I am told the following: "Sir we have received the part today and will return the repaired phone within this week" Every time I tell them that the said the same thing last week. They just say no no sir, we have received the part today and will give you phone this week.

I am not sure why HTC awards contract to such sub-standard and fraud contractors.
I want HTC to resolve this matter.

MY Ticket no. 15INA[protected]

Regards,