HTC — Replacement of my hand set

Address:

Hyderabad, Andhra Pradesh

Hi Team, It been more than 6 moths i have raised 14IND07003144 ticket and its not resolved till now.I was promised to get a silver device after 15 days of my exchange but it has not changed till now. I have paid Rs 45k for my cell phone but i dont get the product which i paid for & more over it if call to the customer care either they disconnect the call or don't give any answer.I never expected this type of service from HTC. satyaki, [protected].