| Address: | Mumbai City, Maharashtra |
I
Sunny Humbre had submitted my HTC Desire V serial no: HT28YPG01856 for repair
on 7 feb 2014 at 4:18:22 pm to V care IT services & solutions Pvt Ltd, Vile
Parle. Ticket no: 14INA[protected]. They
told me that they will contact me in following
1 or 2 days and let me knw the proposed quotation amount and wether i
should accpeted or reject it.
But they didnt contact me hence i called the tollfree helpline[protected] on
11 feb 2014 when i was told that motherboard of the device has to be replaced
for which quotation of Rs.6287 have been proposed for repair. I rejected that
quotation as I cant pay this amount on the same call and send back my device
unrepaired.
On 13 feb 2014, i was told that due to some technical problem at HTC back
office my motherboard was replaced and the device was repaired. I had already
told that i wont be able to pay the amount so i forwarded this complaint but i
havnt got any reply until present date.
Hence i request you to free my charge of repair or offer a new device.
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