| Address: | Chennai, Tamil Nadu |
I am facing problem frequently. My first problem was my mobile, but now my biggest problem is your service Center. They took my handset on 04-JUNE-2014 (WEDNESDAY), and told me that "We wil back to you in 2 days.". Expected Return Date is 06-JUNE-2014 (FRIDAY). Till now I didnt got any response from their(Service Center) end. And when I am calling nobody is receving my call.
Think about my position tomorrow I need to travel to other city and I dont have my mobile having all the contact details.
Today they recevied my call after huge effort of mine, and still not answered my any of the question, Now they said we will look into the request in system and will get back to you within 30 mins. Now 1 hour is gone, still no response.
And this is not happening for the first time, it is always happening. I repaired my mobile on 05-MAY-2014 for the first time, they changed some parts of mobile and withinn few week i started facing new problem. When I took my mobile and explain my prblem then they are giving silly reasons. I am not even sure whether the parts provided by them is Original or duplicats.
It is looking like, if you have a HTC mobile, you should leave your Job and only take care of your mobile.
Kindly provide me relief.
My Complain Details:-
Mobile Submission Date: 04/JUNE/2014
Mobile Expected Return Date: 06/JUNE/2014
Service ID: Q2S[protected]
S/N FA34HW102983
Part No - 99HTD032-00
Service Center Details:-
TVS ELECTRONICS LTD-CSS330-CH,
A4 FIRST FLOOL GEMINI PARSN COMMERCIAL COMPLEX,
1, KODAMBAKKAM HIGH ROAD, NUGAMBAKKAM,
Chennai - 600006
Tel No[protected]
Was this information helpful?
Post your Comment