HTC — Service delay

Address:

Gurgaon, Haryana

I had given my Htc one m8 for service on 29 July stating the following problems: Charging slow. Charger not working Headphones not working After 10th august i started calling htc customer care. They said that it is under repair for undefined time. I then called them evry alternate day and their response was the same everytime :"We are extremely sorry. We will soon give your phone back." I asked for a replacement phone and they said their company policy doesnt allow it. No one is there to take care of the customer grievances. Totally waste of buying such an expensive phone and wasting my time.