HTC — SMS Not Working

Address:

Anand, Gujarat

Dear Sir, IMEI No.[protected] Earlier Complaint No.14IND[protected] & 14INCW10ENA000532 Mobile No. : [protected] (Reliance CDMA) We have talked to your online customer service centre earlier with the above mentioned complaint. They have guided us to update software online (from the instrument itself) and we did it ourselves accordingly. After the complaint the SMS started working. It has stopped working yesterday so we again talked to your customer service centre yesterday. As advised by your customer service centre (Ms Cloria), today, we visited your authorised service centre in Anand, Gujarat (Shri Manish, Pooja Communication, B/105 Shree Ram Archade, Near Gopal Crossing, Sashtri Bagh Road, Station Road, Anand 388001, Gujarat. Mobile No.[protected] Landline :[protected]. They have informed that the instrument is to be handed over to them and they will forward it to your Mumbai Office for solution and it will take 15 days. With regards, (R S Sodhi)