HTC — Support is very poor.

Address:

Mumbai City, Maharashtra

Hi I have bought HTC 620 on 16th Jan 2015, which stops working on 16th March 2015. I have given the handset for repairing on 17th March, but till not I am not getting status about my device. Whenever called to support center they asked to call after 2 days or 5 days. It more than 20 days, they have taken to repair handset, which is under warranty. I have the insurance against my device but I am not able to use it because I am not getting any response from HTC service center. They are taking almost a month to repair handset and not providing any supplement phone to use. How they can expect that one can manage without phone for this longer duration. I have sent mail also but didnt receive any response from themm. If the service is this much poor they what the point spending 15000, when vendor doesnt deserve one rupee. I have very fedup with the HTC support. Please look into this.