HTC — The problem faced by me again and again after depositing my phone twice in the care

Address:

Kaithal, Haryana

Don't know why the htc is playing game with me come again-come again from the date of purchase only am facing the problem that when i use the internet (mobile data) on other side same time when i play the music player or any other sound took place then that time the sounds break like cut cut...in short sound dint play properly there is disturbance in it. I waited for the software update by thinking that it will resolve after getting update but the problem dint resolved and on 23rd july 2015 i submitted my mobile in the care for the same problem nd after waiting for so many days i get my mobile back on 17th august. but when i checked my mobile after recieving it from care what i see the same problem again exist and they promise me when after depositing i call the htc care on toll free no.[protected] that we will provide you quality service but i dint think so they did that. one time again i deposited my mobile on 20th august ticket no.(15INA[protected] as per the conversation with the back end team that submit again we will provide you quality service but on 2 september i recived my mobile back then what i see the same problem now also exist nd again i called them they said that please deposit once again we will provide you quality service...firstly i want to knew what is the quality service as per the htc because i alredy submitted two time my mobile to the care for the same problem and they asssured me that we will provide you quality service but after getting it collect from the care i dint know where your quality service goes...which you assured me regarding that. secondly when u knew that my problem is not getting resolved by you nd you are saying that we already changed the motherboard and speaker then i dint know why am facing the same problem again and again when you already done all that...i again deposited my mobile in care today but now again they assured me that they will provide the quality service ... i dont want your any kind of quality service because your quality service dint satisfied me because the same problem i faced again and again after depositing it twice and waiting for so many days to getting it back... now i want my mobile should be changed otherwise i dont want my mobile back keep it with you only because what is the benefit of getting it back when i knew that the same problem will surely persist ...