[Resolved] HTC — They fooled me

di toot gaya

from Delhi, Delhi

Address:

Aligarh, Uttar Pradesh

Sir,
I have mention my problem earlier that was resolved by replacing the handset but I feel that the replaced handset is also defective one.
I informed htc customer care by calling on their number.
On 8 June 2015 Earphone was submitted for repair and time duration of repair given one week i visited there they give no response.
Sir there is any way to get my money back .

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Complaint marked as Resolved

HTC care center resolved my problem but time taken by them is very irritating. Email adress of the htc i have been deleted. Thank you consumer forum.

HTC India customer support has been notified about the posted complaint.

Jul 13, 2015

Updated by di toot gaya They forced me to accept the totally different colour handset. Difference in colour have difference on their MRP.
Problem not resolved till 13/07/2015.

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Comments

di toot gaya

from Delhi, Delhi

sir,
I contact htc care on 22, 23 july they assured me to contact on next day every time but no call from htc .
I request to the consumer forum to sort this problem as soon as possible . thanks