HTC — Two device in service center no resolution and customer service seek

Address:400101
Website:www.htc.com

From last 3 month facing problem in device and from two decive is in Service Center.. No proper resolution from htc team.. I had mail but without handling case or checking they mail me... When I called on toll free customers services of htc the agent neha refused to share mail address for complaint and manager had promised me that he will arrange call for resolution and I cried on that call but no resolution then talk with arvind he also promised me but today no call receive and told me you can go consumer court.. I have recording of calls which I called.. Please help me for problem in device.
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No star like to share.. Worst services customer crying and manager committed for resolution and call to do but no response from when I called after 48 hours saying system issue was there so request can't proceed from 2 month I'm without cell phone.. Customer executive saying you can go consumer court and then changing sentence I have call recording.. I had paid for device and begging for resolution.. Cried on call for resolution but till now no resolution and back ans with attitude response from htc... Please help to resolution the problem in device
No star like to share.. Worst services customer crying and manager committed for resolution and call to do but no response from when I called after 48 hours saying system issue was there so request can't proceed from 2 month I'm without cell phone.. Customer executive saying you can go consumer court and then changing sentence I have call recording.. I had paid for device and begging for resolution.. Cried on call for resolution but till now no resolution and back ans with attitude response from htc... Please help to resolution the problem in device
From 2 month my device is in Service Center.. Not 2 device.. Above sentence 2 device is incorrect.. It's 2 month device

my phone replacement

2 month before my phone not sent service center (shayamal cross, ahemedabad ) so plz fast delivery plzzzzzzzzzz Last 4month not receing... Plzz help me...

lost

lost at train ..

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