[Resolved] HTC — unacceptable setvice | |||
My phone's screen was damaged, but display and every other thing worked just fine. i dropped it at the service center- Raipur (C.G). They did replace the screen, but i have following complaints- 1. Headphone slot not working anymore. 2. There is a little crack near the camera button. 3. The fitting of the screen has not been done smoothly enough, the glass panel is above the layer of the rest of the body. 4. When i left the phone at the service center, i clearly mentioned not to format the phone, because it was working just fine. They even wrote it on the receiving they gave me, but later they formatted the phone without intimating me. I am a business person, and i have lost all my important data because of this silly mistake. Also the quality of work they have done is just not acceptable when matched against the name of a reputed brand such as HTC. Kindly look into the matter. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HTC India customer support has been notified about the posted complaint. | |||
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