HTC — unethical behavior and inefficient repair

I bought my phone July 30 2014; And about 6 months later the Sim card reader stopped working. When I managed to get it to the repair center in Bahrain under the warranty service, they took about two weeks to "fix" the issue even thought i told them I did the troubleshooting myself and am 100% sure that the SIM card reader needs to be changed. When they handed it back it still didn't work. and then about three weeks later, today, they finally fixed it. But they also brought a lot of other problems with it. 1) The screen is taken out wrong so you can feel a small bump that was not there before. 2) The sound system is completely distorted, so I can't hear music/watch videos/talk on the phone clearly at all. Another issue was that the guy there tried to snoop in my private gallery. Luckily I had another security software in case they would do something like that so he wasn't able to see anything. By this long time (Since early February until Mid June) I had to use another phone that is completely outdated and can't be used for the everyday functions the new handheld provides today. And I don't want to wait any longer for them to try and "fix" my phone again. So I want a new phone without the issues I currently have. Whatever proof you will need email me and I shall provide them.