Https://paytm.com/ — complaint regarding order no [protected]

Address:	Dakshina Kannada, Karnataka, 575003
Website:	paytm.com

I have ordered dabur red gel 150g product on 17march 2018 with order no [protected]. But today it got delivered also. But the package was in open state.
Its already opened by courier agent or related people. We cannot use this product anyway. Because it is used product. Paytm is sending products to customers without even cheking the product.
I want the replacement for this. Thats it. You come and take your delivered product. And provide me a different product. Paytm is doing this kind of fraud because product is non returnable.
And we are not able to return it. Because paytm will not accept the product. Its a big a fraud by paytm.
Worst experience ever in paytm. Shame on you guys.