Https://www.queenget.com/ — incorrect product

I ordered 2 kurties at rs. 968 from queen get.com site but i received a low quality saree. When i try to return it the email id is incorrect mail is not delivered to it and contact number is incorrect so can't able to contact and return product. On the site they wrote to return product send mail with in 24 hour. I send mail but email id is invalid. I don't understand what to do.
Is it possible to get my money back and return that product.
Let me know the solution.