[Resolved] Hungama.com — Cannot unsubscribe from auto-renewal | |
I had subscribed for one month of free subscription in the month of January 2020, and it has now been 10 months and I am still not able to unsubscribe from the app. I contacted my credit card company and they have informed me that they can't disable it from their side. And the Hungama app has no option to unsubscribe in it. There is a monthly debit from my account since this January. This is a fraud app. I tried contacting on their provided number and no one's answering my calls. Please take all possible measures to stop auto-renewal asap. ThankYou. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Hungama.com customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Hungama User,
Greetings from Hungama and we hope that you are doing good.
We are sorry to note that you would like to unsubscribe from our services.
If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.
Also, do mention the exact reason for deactivation for our reference and necessary action.
We look forward towards your email and assure you of complete assistance from our end.
Thanks and Regards,
Hungama Support Team
Greetings from Hungama and we hope that you are doing good.
We are sorry to note that you would like to unsubscribe from our services.
If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.
Also, do mention the exact reason for deactivation for our reference and necessary action.
We look forward towards your email and assure you of complete assistance from our end.
Thanks and Regards,
Hungama Support Team
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Greetings from Hungama and we hope that you are doing good.
We are sorry to note that you would like to unsubscribe from our services.
If you are facing any problem with the app and need our help, please voice your concerns to us at [protected]@hungama.com right away.
Also, do mention the exact reason for deactivation for our reference and necessary action.
We look forward towards your email and assure you of complete assistance from our end.
Thanks and Regards,
Hungama Support Team