[Resolved] Hungama.com — extra charges | |
I was going to subscribe hungama for a week, and they subribed my pack for year and charged me Rs 799, Now I want back money, and unsubscribe your hungama play. Its not entertaining. There are only few movies. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
33%
Complaints
215
Pending
24
Resolved
62
View all 215 Hungama.com reviews & complaints
View all Hungama.com contact information
Thank you for writing back to us.
We acknowledge the receipt of your email.
Please do not misunderstand as there is never an intention to cheat/misguide our valuable users.
Please be informed that the plan selection and processing of payment is completely done by the user himself.
As per our records, we see that you have opted for Yearly Plan for Hungama Play app against order no 5EAA68A2CC5E6I. The payment was also paid from your end via Card payments.
Hence please be informed that we have simply assigned and activated the plan as per the plan opted from your end.
The services for Hungama Play app is already activated from our end and currently we will not be able to suspend the services.
Request you to continue with the subscription until its expiry date : 30 April 2021.
Further, request to stop the renewals has been processed. So subscription will not be auto renewed and will only be active till the expiry date.
Warm Regards,
Hungama Support Team
Contact us at +[protected]
Mon-Sat (9:00 AM to 9:00 PM IST)