[Resolved] Hungama.com — Refund not processed

shameem.khan

from Powai, Maharashtra

Address:

Shameem Khan S/O Mr Roshan Khan, Durgeshwari Colony, Near Shalem Prarthna Bhavan, Tilak Chowk, Kymore

Hungama got subscribe twice by mistake while phone was being used by my kid and amount 120 INR deducted.

I tried to call on customer care executive but on IVR i came to know services are not available at the moment.

I would request you to please revert my money back on my amazon pay account. Since we don't use these services and had contacted Hungama within 5 minute of amount deduction.

We tried to reach out Amazon pay customer team and they informed we need to contact hungama team since payment has already been made.

Mobile number used: [protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

Hungama.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2021

Hungama.com Customer Care's response Dear Hungama User,

Greetings from Hungama and we hope that you are doing good.

Please share your concerns with us at [protected]@hungama.com right away.

We look forward to your email and assure you of complete assistance from our end.

Thanks and Regards,
Hungama Support Team