[Resolved]  Hungama.com — unsubscribe from an auto-renewing subscription

I want you to cancel the hungama service subscription. I have tried many times to cancel it by sending hungama stop to 5716 and it's not working. Hungama deduct pkr 10/week and it's infuriating that you charge me for nothing. It's very irresponsible on your part to do something like this. Cancel it permanently and i don't want to be charged for nothing again. Thanks.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2019
Complaint marked as Resolved 
Hungama.com customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2019
Hungama.com Customer Care's response
Hi Hungama user,

With reference to your complaint, we acknowledge the receipt of your email written to our Support Team dated May 11, 2019 seeking assistance on the same.

Basis your request, we had duly deactivated your service from our end.

Hence your complaint was closed by our Support Team dated May 14, 2019 and an email communication was sent to you as a response from our end.

Thus, your complaint has been duly addressed and resolved from our end.

Team Hungama.
Complaint comments 

Comments

I want you to cancel the hungama service subscription.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hungama.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    215
    Pending
    24
    Resolved
    62
    Hungama.com Phone
    +91 22 6666 4646
    Hungama.com Address
    India
    View all Hungama.com contact information