| Address: | New Delhi, Delhi, 110052 | | Website: | www.hushpuppies.in |
Please provide assistance, this is my second attempt to reach out to hush puppies for a solution. As a regular customer of hush puppies, my expectation from your product is comfort, care and long lasting products. And mostly the promise is fulfilled except this time when i purchased a shoe, to wear on my daughters wedding day, cause i knew only hush puppies will assist me to stand this long without hurting my feet. But within two - three months of purchasing the shoe the sole broke off, and somehow i just forgot about the shoe and left it laying in my cupboard and after a few months went to hush puppies to help me, i was told that cause my purchase is almost 1 year old they cannot help me. Disappointing the response was. The idea behind buying a hush puppy is that it will stay with you for long. I don't believe in products that are one time use, and this product is nothing else but a use and throw type for me. Complete waste of my money, i would call this. Next time kindly inform the customer that if something goes wrong with the shoe, leave everything else in your life and bring the shoe to us otherwise your time is up and the product, however expensive it is, will be fit only for the bin.
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